Client Advisor
Fendi Client Advisor — Full‑time boutique sales role in Shenzhen (Luohu). Drive luxury sales, manage client relationships and uphold Fendi brand standards.
Overview
Fendi is an Italian luxury fashion house renowned for its leather goods, fur craftsmanship and avant‑garde design language. As part of the LVMH group, the maison combines artisanal savoir‑faire with global retail operations and a strong emphasis on client experience and creative excellence.
Role & Responsibilities
- Deliver exceptional in‑store client service that embodies the brand image and values.
- Drive sales performance through proactive selling, personalized clientelling and effective use of product knowledge.
- Manage daily boutique operations including merchandise presentation and visual standards.
- Utilize client databases to develop relationships and promote brand initiatives and product launches.
- Ensure consistent pre‑and post‑sales service; handle and resolve customer complaints professionally to preserve client loyalty.
Qualifications
- 1–3 years of direct experience with a luxury fashion or leather goods brand.
- Demonstrated commercial drive with a proven track record of meeting or exceeding sales targets.
- High degree of responsibility, professionalism and a proactive attitude toward sales and client service.
- Strong interpersonal skills and ability to build lasting client relationships.
- Genuine enthusiasm for the luxury goods sector and brand heritage.
Skills
Experience
Minimum 1–3 years of sales experience within a luxury fashion or leather goods environment, with demonstrated success in client acquisition and retention.
Culture
Fendi cultivates a culture that values artisanal craftsmanship, creativity and meticulous attention to detail. As part of LVMH, the maison operates within a collaborative, client‑centric retail structure that rewards commercial excellence and service orientation.