Client Advisor

Overview

Fendi, a distinguished member of the LVMH Group, is renowned for its Roman heritage, exquisite craftsmanship, and innovative design. As a leader in the luxury fashion industry, Fendi offers a dynamic and enriching work environment where creativity and excellence are celebrated. Employees are encouraged to embody the brand's values of elegance and audacity, contributing to its storied legacy and contemporary vision.

Role & Responsibilities

• Deliver an elevated client experience by immersing clients in the Fendi brand, providing expert guidance and personalized service.
• Drive sales performance through effective showcasing of the Fendi collection, utilizing upselling and cross-selling strategies to exceed sales targets and KPIs.
• Cultivate and expand the Fendi community through strategic client relationship management activities, exclusive events, and targeted marketing initiatives.
• Maintain the highest standards of visual merchandising and store presentation, ensuring alignment with Fendi's aesthetic.
• Ensure operational excellence through meticulous stock management and adherence to security compliance protocols.

Qualifications

• Proven track record of achieving sales goals while providing exceptional customer service.
• Ability to thrive in a collaborative team environment.
• Adaptable and proactive approach to learning and professional development.
• Fluency in multiple languages is highly advantageous.

Skills

Experience

A results-oriented individual with a demonstrated track record of achieving sales goals.

Benefits

Fendi offers a competitive compensation package, comprehensive training and development programs, and a dynamic work environment.

Culture

Fendi fosters a culture of creativity, elegance, and innovation, encouraging employees to contribute to the brand's legacy while embracing contemporary visions. The work environment is dynamic and supportive, promoting professional growth and a passion for luxury fashion.