Client Advisor
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Join Diesel in Villefontaine, France as a Client Advisor. Leverage your sales expertise in a dynamic, inclusive environment within the luxury fashion sector.
Overview
Diesel, a trailblazer in the denim and casual fashion sector, has consistently set trends beyond the conventional fashion industry. As part of the OTB Group, Diesel has transitioned into the premium casual wear market, offering a genuine alternative to traditional luxury brands. With a global presence in over 80 countries and more than 400 company-owned stores, Diesel stands as a formidable entity in the fashion world.
Role & Responsibilities
- Provide exceptional customer service by welcoming clients according to Diesel's guidelines and offering personalized advice based on their needs.
- Implement CRM procedures to expand the client database.
- Achieve or surpass sales targets while meeting KPI objectives.
- Maintain and update product knowledge using available tools.
- Ensure the store is well-presented in accordance with Diesel's standards and merchandising guidelines.
- Possess comprehensive knowledge of product inventory to effectively assist clients.
- Participate in ancillary sales tasks such as unpacking, labeling, inventory, and collection returns.
- Adhere to store security directives to prevent theft and potential losses.
Qualifications
- Passion for sales, particularly in the fashion, luxury, and retail sectors.
- Significant experience in sales.
- Strong understanding of the luxury sector and a genuine sensitivity to products.
- Recognized for reliability, interpersonal skills, and service orientation.
Skills
Experience
Significant experience in sales, particularly within the luxury retail sector.
Benefits
Opportunities for development within Diesel and the OTB Group's store network in France and internationally. Employee discounts on Diesel and other exclusive OTB Group brands. A dynamic and youthful team environment. A highly inclusive workplace. Lunch vouchers.
Culture
Diesel fosters a vibrant, youthful, and dynamic work environment, emphasizing inclusivity and collaboration. As part of the OTB Group, the company offers a supportive atmosphere that encourages professional growth and development.