Client Advisor
Join Diesel in Paris as a Client Advisor. Leverage your luxury retail experience to provide exceptional service and drive sales in a dynamic, inclusive environment.
Overview
Diesel, a trailblazing international lifestyle brand, offers an extensive collection of jeans, apparel, and accessories. Since its inception in 1978, Diesel has evolved from a denim pioneer to a premium casual wear brand, providing a distinctive alternative within the luxury market. As part of the OTB Group, Diesel operates globally in over 80 countries with 5,000 points of sale, including more than 400 standalone stores. Despite its expansive growth, Diesel maintains a philosophy centered around passion, individuality, and personal expression.
Role & Responsibilities
- Provide exceptional customer service in alignment with Diesel's guidelines.
- Offer personalized advice based on customer needs and preferences.
- Implement CRM procedures to expand the client database.
- Achieve or exceed set sales targets.
- Meet key performance indicators (KPIs).
- Ensure the sales floor is maintained according to Diesel's visual presentation standards.
- Maintain a thorough knowledge and management of stock.
- Participate in ancillary sales tasks such as unpacking, labeling, and inventory management.
- Adhere to store security protocols to prevent theft and loss.
- Ensure compliance with merchandising guidelines and maintain the sales point's appearance.
Qualifications
- Proven ability to build long-term relationships with diverse clientele globally.
- Experience as a Client Advisor, ideally within the luxury or fashion sector.
- Excellent communication skills.
- Proactive in enhancing commercial performance.
- Ability to cross-sell across various product categories.
- Versatile and challenge-driven.
Skills
Experience
Previous experience in a client advisory role, preferably within the luxury or fashion industry.
Benefits
Opportunities for career development within Diesel and the OTB Group, both in France and internationally. Employee discounts on Diesel and other exclusive OTB Group brands. A young and dynamic team environment. An inclusive workplace. Meal vouchers.
Culture
Diesel fosters a vibrant and inclusive work environment, characterized by a young and dynamic team. The brand encourages individuality and personal expression, aligning with its core philosophy of passion and uniqueness. As part of the OTB Group, Diesel offers ample opportunities for career advancement and development in a global context.