Client Advisor
Join Diesel in Paris as a Client Advisor, providing exceptional service in a dynamic and inclusive environment. Opportunities for growth within the OTB Group.
Overview
Diesel, a subsidiary of the OTB Group, is a pioneering lifestyle brand renowned for its innovative approach to fashion. Established in 1978, Diesel has evolved from a denim trailblazer to a premium casual wear brand, offering a comprehensive range of apparel and accessories. With a global presence spanning over 80 countries and more than 5,000 points of sale, Diesel remains committed to its core values of passion, individuality, and self-expression.
Role & Responsibilities
- Provide exceptional customer service in alignment with Diesel's guidelines.
- Offer personalized advice based on customer needs and preferences.
- Implement CRM procedures to expand the client database.
- Achieve or exceed set sales targets.
- Meet KPI objectives.
- Maintain the sales floor according to Diesel's visual merchandising standards.
- Possess comprehensive knowledge and management of inventory.
- Participate in ancillary sales tasks such as unpacking, labeling, and inventory management.
- Adhere to store security protocols to prevent theft and loss.
- Ensure compliance with merchandising guidelines and maintain the store's presentation.
Qualifications
- Proven ability to build long-term relationships with diverse clientele.
- Experience as a Client Advisor, preferably in luxury or fashion sectors.
- Excellent communication skills.
- Proactive in enhancing commercial performance.
- Ability to perform cross-selling across product categories.
- Versatile and challenge-driven.
- Proficiency in French and English.
Skills
Experience
Previous experience in a client advisory role within the luxury or fashion industry is preferred.
Benefits
Opportunities for career development within Diesel and the OTB Group, both domestically and internationally. Employee discounts on Diesel and other exclusive OTB brands. A young and dynamic team environment. An inclusive workplace culture. Meal vouchers.
Culture
Diesel fosters a vibrant and inclusive work environment, encouraging individuality and personal expression. The company values passion and creativity, offering a dynamic and supportive atmosphere for professional growth.