Sales Advisor

Overview

Delvaux is a Belgian luxury leather goods house renowned for artisanal craftsmanship and understated elegance. The brand operates an international network of boutiques and cultivates a reputation for meticulously made handbags and accessories, offering employees a client-facing role within a heritage-driven, design-led environment.

Role & Responsibilities

• Deliver exceptional, personalised client service and cultivate long-term client relationships through proactive clienteling and follow-up.
• Achieve and exceed individual and boutique sales targets while contributing to the store’s commercial strategy.
• Demonstrate authoritative product knowledge of Delvaux leather goods, materials and craftsmanship to present products convincingly.
• Manage sales transactions, returns and after-sales service with accuracy and discretion using the store’s POS and CRM systems.
• Maintain boutique standards for visual merchandising, housekeeping and brand presentation to ensure a luxurious client experience.
• Support inventory control, receiving, stock replenishment and basic loss-prevention procedures.
• Contribute to local business development initiatives, events and private client appointments as required.
• Act as an ambassador for the brand, upholding company policies, presentation standards and confidentiality with high professionalism.

Qualifications

• Proven retail sales experience, preferably within luxury fashion, leather goods or boutique environments.
• Demonstrable track record of meeting or exceeding sales targets and delivering high-touch client service.
• Polished personal presentation and strong interpersonal skills suited to an upscale clientele.
• Availability to work retail hours including weekends, evenings and holidays as required by boutique operations.
• Right to work in the United States (authorization to work in-country).
• Strong numeracy and organisational skills; able to manage transactions and basic inventory tasks accurately.

Skills

Experience

Minimum 2 years of retail sales experience, ideally within luxury fashion or boutique environments with demonstrable clienteling and sales results.

Education

High school diploma or equivalent; post-secondary study in fashion, retail or business is advantageous.

Culture

Delvaux fosters a culture anchored in artisanal excellence, refinement and client-focused service. The workplace values meticulous attention to detail, discretion and a deep appreciation for heritage craftsmanship, offering staff close collaboration with design and retail teams in an international luxury environment.