Store Supervisor

Seniority Supervisor
Posted Jan 16, 2026

Join Coach in Dongguan, China as a Store Supervisor. Lead a dynamic team in a luxury retail environment, ensuring operational excellence and exceptional customer service.

Overview

Coach, a renowned American luxury fashion brand, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands such as Kate Spade and Stuart Weitzman. Tapestry, Inc. is celebrated for its commitment to craftsmanship and innovation, offering employees a dynamic and inclusive environment where creativity and excellence are nurtured.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Manage inventory levels and ensure merchandise is displayed according to brand standards.
  • Implement company policies and procedures to maintain operational excellence.
  • Analyze sales reports and customer feedback to identify opportunities for improvement.

Qualifications

  • Proven experience in retail management, preferably within the luxury fashion sector.
  • Strong leadership and team management abilities.
  • Excellent organizational and multitasking skills.
  • Proficient in analyzing sales data and making informed decisions.

Skills

Leadership and team management Customer service excellence Sales and target achievement Inventory management Analytical and problem-solving

Experience

Minimum of 3 years of experience in a retail supervisory role, ideally within the luxury fashion industry.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Culture

Coach fosters a culture of innovation and inclusivity, encouraging employees to express their individuality while working collaboratively towards shared goals. The brand values diversity and is committed to creating an environment where everyone can thrive.