Store Supervisor

Overview

Coach, a renowned American luxury fashion brand, is part of Tapestry, Inc., a leading New York-based house of modern luxury lifestyle brands. Known for its craftsmanship and innovative design, Coach offers a wide range of products including handbags, accessories, and ready-to-wear. As an employer, Coach is committed to fostering a diverse and inclusive workplace that encourages creativity and collaboration.

Role & Responsibilities

• Oversee daily store operations to ensure efficiency and profitability.
• Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
• Manage inventory levels and ensure merchandise is displayed according to brand standards.
• Handle customer inquiries and resolve any issues to maintain customer satisfaction.
• Train and develop staff to enhance their product knowledge and sales skills.
• Ensure compliance with company policies and procedures.

Qualifications

• Proven experience in retail management, preferably in the luxury sector.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in Mandarin and English.

Skills

Experience

Minimum of 3 years in a retail management role, with a focus on luxury goods.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Benefits

Competitive salary package, employee discounts, and opportunities for career advancement within a global luxury brand.

Culture

Coach prides itself on a culture that values innovation, collaboration, and inclusivity. The brand encourages employees to bring their unique perspectives and creativity to the workplace, fostering an environment where everyone can thrive and contribute to the brand's success.