Sales Support Associate

Seniority Entry-Level
Posted Jan 9, 2026

Join Coach in Wrentham, MA as a Sales Support Associate. Contribute to the luxury fashion brand's success by enhancing customer experiences and supporting sales operations.

Overview

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovative design in the luxury fashion industry. As a global leader, Tapestry, Inc. offers a dynamic work environment that fosters creativity, collaboration, and career growth, making it an employer of choice for those passionate about fashion and retail.

Role & Responsibilities

  • Assist in the execution of merchandising strategies to optimize sales and enhance customer experience.
  • Support the sales team by maintaining inventory accuracy and ensuring product availability.
  • Facilitate a seamless customer experience by providing exceptional service and addressing client inquiries.
  • Collaborate with team members to achieve sales targets and operational goals.
  • Participate in store events and promotions to drive customer engagement.

Qualifications

  • Previous experience in a retail or sales support role preferred.
  • Strong organizational skills with attention to detail.

Skills

Excellent communication and interpersonal skills. Proficiency in inventory management systems. Ability to work collaboratively in a team-oriented environment. Customer service-oriented mindset.

Experience

A minimum of 1-2 years of experience in retail sales or a related field is preferred.

Education

High school diploma or equivalent required.

Benefits

Comprehensive benefits package including employee discounts, health insurance, and opportunities for professional development.

Culture

Coach fosters an inclusive and dynamic workplace culture that values diversity and encourages innovation. Employees are empowered to express their creativity and contribute to the brand's legacy of excellence in the luxury fashion sector.