Sales Support Associate

Seniority Entry-Level
Posted Mar 8, 2026

Join Coach in Petaluma, CA as a Sales Support Associate, enhancing customer experiences and maintaining store operations. Competitive hourly pay and benefits.

Overview

Coach is a renowned global fashion house, part of the Tapestry portfolio, known for its commitment to craftsmanship and innovation. With a rich heritage rooted in New York City, Coach combines modern luxury with a distinctive American style, offering a dynamic workplace that values creativity and inclusivity.

Role & Responsibilities

  • Greet customers warmly and engage in genuine interactions at the cash wrap.
  • Maintain accuracy and organization in operating POS systems.
  • Receive and process shipments and transfers according to company standards.
  • Ensure the sales floor is replenished and visually appealing.
  • Communicate effectively with customers regarding product features and availability.
  • Participate in inventory counts and maintain loss prevention standards.

Qualifications

  • 1-3 years of retail experience, preferably in luxury retail.
  • High school diploma or equivalent; college degree preferred.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

Skills

Knowledge of cash register systems Basic computer skills Mobile POS Internet usage Walkie talkie operation

Experience

1-3 years of previous retail experience, preferably in a luxury retail environment.

Education

High school diploma or equivalent; college degree preferred.

Benefits

Health benefits (medical, dental, vision), life insurance, disability insurance, 401(k) savings plan, paid time off, product discounts, incentive compensation.

Culture

Coach fosters a culture of creativity and inclusivity, encouraging employees to express their individuality while contributing to the brand's legacy of craftsmanship and innovation. The company values diversity and offers a supportive environment where employees can thrive.