Sales Support Associate

Seniority Entry-Level
Posted Jan 1, 2026

Join Coach in Mashantucket, CT as a Sales Support Associate. Enhance customer experiences and support retail operations in a dynamic luxury fashion environment.

Overview

Coach, a renowned leader in luxury fashion and accessories, is part of the Tapestry, Inc. family, a global house of brands that includes Kate Spade and Stuart Weitzman. Coach is celebrated for its craftsmanship and innovative design, offering a wide range of products that embody a unique combination of heritage and modernity. As an employer, Coach is committed to fostering a diverse and inclusive workplace, encouraging creativity and collaboration among its employees.

Role & Responsibilities

  • Provide exceptional customer service and support to enhance the shopping experience.
  • Assist in the execution of merchandising and operational tasks to maintain store standards.
  • Collaborate with team members to achieve sales goals and objectives.
  • Support the sales team by managing inventory and replenishment processes.
  • Engage with customers to promote brand loyalty and awareness.

Qualifications

  • Previous experience in a retail or sales support role preferred.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment.

Skills

Customer service excellence Merchandising acumen Effective communication Team collaboration Inventory management

Experience

A minimum of 1-2 years of experience in retail sales or a related field is preferred.

Education

High school diploma or equivalent required.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Culture

Coach fosters a dynamic and inclusive culture that values diversity, creativity, and collaboration. The company emphasizes personal growth and development, offering employees a supportive environment to thrive and excel.