Sales Support Associate

Seniority Entry-Level
Posted Mar 5, 2026

Join Coach in Fort Worth as a Sales Support Associate. Leverage retail experience in a luxury environment with a focus on customer service and operational excellence.

Overview

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovation in the luxury fashion industry. As part of Tapestry, Coach benefits from a global network and a shared vision of empowering individuals through creativity and excellence. The company prides itself on fostering an inclusive environment where diversity is celebrated, and employees are encouraged to thrive.

Role & Responsibilities

  • Greet customers warmly and engage with them to understand their needs.
  • Operate the point of sale system with accuracy and efficiency.
  • Maintain organization and cleanliness at the cash wrap area.
  • Assist in the receipt and processing of shipments and transfers.
  • Ensure stockroom and sales floor are well-organized and replenished.
  • Participate in inventory counts and maintain loss prevention standards.
  • Support visual merchandising efforts and respond to sales floor needs.
  • Communicate product information effectively to customers.
  • Adhere to Coach's scheduling expectations, including nights, weekends, and holidays.

Qualifications

  • 1-3 years of retail experience, preferably in luxury fashion.
  • High school diploma or equivalent; college degree preferred.

Skills

Proficiency with cash register systems and basic computer skills. Strong interpersonal and communication skills. Ability to learn quickly and adapt to new challenges. Physical ability to maneuver sales floor and stockroom, including lifting up to 50 pounds.

Experience

1-3 years of retail experience, particularly in luxury retail environments, with a focus on cashier and stock roles.

Education

High school diploma or equivalent; college degree preferred.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Culture

Coach fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and personal growth. Employees are encouraged to bring their authentic selves to work and contribute to a vibrant community that celebrates diversity and innovation.