Sales Support Associate

Location EmeryvilleCaliforniaUSA
Type Full-Time
Seniority Entry-Level
Posted Feb 25, 2026
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Join Coach in Emeryville, CA as a Sales Support Associate. This role involves supporting sales operations, maintaining merchandise displays, and delivering exceptional customer service in a luxury retail environment.

Overview

Coach, a renowned American luxury fashion brand, is part of the Tapestry, Inc. conglomerate, which also includes other esteemed labels such as Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach offers a dynamic and inclusive work environment that fosters growth and creativity. As an employer, Coach is committed to nurturing talent and providing opportunities for professional development within the luxury retail sector.

Role & Responsibilities

  • Assist in the execution of daily sales operations and support the sales team in achieving targets.
  • Maintain the presentation of the sales floor and ensure merchandise is displayed according to company standards.
  • Provide exceptional customer service and build lasting relationships with clientele.
  • Support inventory management, including stock replenishment and organization.
  • Collaborate with the merchandising team to implement promotional activities and events.

Qualifications

  • Previous experience in a retail sales environment, preferably within the luxury sector.
  • Strong understanding of sales principles and customer service practices.
  • Ability to work collaboratively in a fast-paced retail setting.

Skills

Excellent communication and interpersonal skills. Proficiency in retail management systems and point-of-sale software. Strong organizational and multitasking abilities.

Experience

A minimum of 2 years of experience in retail sales or a related field is required.

Education

High school diploma or equivalent is required.

Benefits

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family.

Culture

Coach fosters a culture of inclusivity and innovation, encouraging employees to express their individuality while working collaboratively towards common goals. The brand values diversity and is dedicated to creating an environment where all team members can thrive.