Sales Support Associate

Seniority Entry-Level
Posted Feb 25, 2026

Join Coach in Emeryville, CA as a Sales Support Associate. Contribute to a dynamic retail environment and support the sales team in a globally recognized luxury brand.

Overview

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a renowned global house of brands that includes Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive and diverse workplace, promoting creativity and innovation in the luxury fashion industry.

Role & Responsibilities

  • Assist in the execution of merchandising strategies to enhance store presentation and drive sales.
  • Support the sales team by managing inventory and ensuring product availability.
  • Maintain the organization and cleanliness of the sales floor and stockroom.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with team members to achieve sales targets and operational goals.

Qualifications

  • Previous experience in retail sales or customer service.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Excellent communication and interpersonal skills.

Skills

Proficiency in inventory management systems. Strong problem-solving abilities. Customer service excellence. Team collaboration.

Experience

A minimum of 1-2 years of experience in a retail or sales support role is required.

Education

High school diploma or equivalent.

Benefits

Competitive benefits package including employee discounts, health insurance, and opportunities for career advancement within the Tapestry group.

Culture

Coach prides itself on a culture that values inclusivity, creativity, and collaboration. Employees are encouraged to express their individuality while working towards common goals in a supportive and dynamic environment. The brand is dedicated to nurturing talent and providing opportunities for professional growth.