Sales Support Associate

Seniority Entry-Level
Posted Jan 6, 2026

Join Coach in East Rutherford, NJ as a Sales Support Associate. Be part of a dynamic team in the luxury fashion industry, assisting in sales and customer service.

Overview

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that includes Kate Spade and Stuart Weitzman. Coach is celebrated for its craftsmanship and innovative design, offering a wide range of modern luxury accessories and lifestyle collections. As an employer, Coach is committed to fostering a diverse and inclusive workplace where creativity and individuality are valued.

Role & Responsibilities

  • Assist the sales team in achieving sales targets by providing exceptional customer service.
  • Maintain the visual standards of the store by ensuring merchandise is well-organized and displayed.
  • Support inventory management through accurate stock counts and restocking of products.
  • Facilitate smooth transactions by handling point-of-sale operations efficiently.
  • Collaborate with team members to ensure a cohesive and supportive work environment.

Qualifications

  • Previous experience in a retail or customer service role preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Skills

Customer service excellence Effective communication Team collaboration Attention to detail Problem-solving abilities

Experience

A minimum of 1 year of experience in a retail or customer service environment is preferred.

Education

High school diploma or equivalent.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family.

Culture

Coach prides itself on a culture that values inclusivity, creativity, and collaboration. Employees are encouraged to express their individuality while contributing to a team-oriented environment. The company supports professional growth and development through various training programs and career opportunities.