Sales Support Associate

Seniority Entry-Level
Posted Oct 24, 2025

Join Coach in East Rutherford, NJ as a Sales Support Associate. Enhance customer experiences and support sales in a dynamic luxury retail environment.

Overview

Coach, a prominent brand under the Tapestry, Inc. umbrella, is renowned for its modern luxury accessories and lifestyle collections. Tapestry, Inc. is a leading house of brands that also includes Kate Spade and Stuart Weitzman, offering a dynamic and inclusive work environment that fosters creativity and innovation.

Role & Responsibilities

  • Assist the sales team in achieving sales targets by providing excellent customer service.
  • Maintain the visual presentation of the sales floor and ensure merchandise is displayed according to company standards.
  • Support inventory management by conducting regular stock checks and assisting in replenishment.
  • Facilitate smooth transactions by handling point-of-sale operations and processing payments.
  • Collaborate with team members to ensure a seamless customer experience.

Qualifications

  • Previous experience in a retail sales environment is preferred.
  • Strong understanding of luxury retail operations and customer service.
  • Ability to work flexible hours, including weekends and holidays.

Skills

Excellent communication and interpersonal skills. Proficiency in point-of-sale systems and inventory management software. Strong organizational skills and attention to detail.

Experience

A minimum of 1-2 years of experience in a retail sales or customer service role, preferably within the luxury sector.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within Tapestry, Inc.

Culture

Coach fosters a collaborative and inclusive culture that values diversity and encourages professional growth. As part of Tapestry, Inc., employees are part of a global community that is committed to sustainability and innovation.