Sales Support Associate

Overview

Coach, a prestigious global fashion house established in New York in 1941, is renowned for its commitment to crafting enduring and exquisite products. As part of the Tapestry portfolio, Coach benefits from the innovative and inclusive ethos of a global house of brands. Tapestry, Inc. is dedicated to stretching the boundaries of possibility and fostering an environment of unwavering optimism and inclusivity.

Role & Responsibilities

• Greet customers warmly and engage in genuine interactions at the cash wrap.
• Accurately operate the POS system and maintain cash wrap organization.
• Facilitate email/name capture and suggest additional products or gift cards.
• Receive and process shipments, ensuring accurate inventory management.
• Maintain stockroom organization and cleanliness, including offsite locations.
• Replenish sales floor and execute visual merchandising strategies.
• Communicate product information and respond to customer inquiries confidently.
• Participate in inventory counts and uphold loss prevention standards.

Qualifications

• 1-3 years of retail experience, preferably in luxury retail.
• High school diploma or equivalent; college degree preferred.

Skills

Experience

1-3 years of previous retail experience, preferably in a luxury retail environment.

Education

High school diploma or equivalent; college degree preferred.

Benefits

Eligible employees receive health benefits, life and disability insurance, 401(k) savings plan, paid time off, product discounts, and incentive compensation.

Culture

Coach fosters a culture of inclusivity, innovation, and optimism, emphasizing the importance of creativity, customer focus, and interpersonal savvy. The company values strategic agility and is committed to developing its employees through challenging assignments and open dialogue.