Sales Support Associate

Location ChicagoIllinoisUSA
Type Full-Time
Seniority Entry-Level
Posted Mar 3, 2026
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Join Coach in Chicago as a Sales Support Associate. Leverage retail experience in a luxury setting, focusing on customer engagement and inventory management.

Overview

Coach, a renowned brand under the Tapestry, Inc. umbrella, is a leader in the luxury fashion industry, celebrated for its commitment to quality and innovation. Tapestry, Inc. is dedicated to fostering an inclusive and dynamic work environment, offering opportunities for growth and development across its global network.

Role & Responsibilities

  • Greet and engage customers with a friendly demeanor, ensuring a positive shopping experience.
  • Accurately operate the point-of-sale system and manage cash transactions.
  • Maintain the organization and cleanliness of the cash wrap area.
  • Facilitate product flow from receipt to sales floor, ensuring inventory accuracy.
  • Assist in stockroom operations, including receiving and processing shipments.
  • Support visual merchandising efforts by replenishing and organizing the sales floor.
  • Communicate product information effectively to customers and team members.
  • Participate in inventory counts and adhere to loss prevention standards.

Qualifications

  • 1-3 years of retail experience, preferably in luxury retail.
  • High school diploma or equivalent; college degree preferred.

Skills

Proficiency with cash register systems and basic computer skills. Strong interpersonal and communication skills. Ability to handle physical tasks such as lifting and moving merchandise. Flexibility to work a varied schedule, including nights, weekends, and holidays.

Experience

1-3 years of previous retail experience, ideally within a luxury retail environment, with a focus on cashiering and stock management.

Education

High school diploma or equivalent; college degree preferred.

Benefits

The position offers a comprehensive benefits package, including opportunities for professional development and career advancement within the Tapestry, Inc. network.

Culture

Coach prides itself on a culture of inclusivity and excellence, where employees are encouraged to bring their unique perspectives to the table. The company values creativity, collaboration, and a commitment to customer satisfaction.