Sales Support Associate

Seniority Entry-Level
Posted Feb 12, 2026

Join Coach in Aurora, IL as a Sales Support Associate. Enhance customer experiences and support retail operations in a leading luxury brand environment.

Overview

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family of brands. Tapestry is a global house of brands that embraces the exploration of individuality. As an employer, Coach is renowned for its commitment to fostering a diverse and inclusive environment, offering opportunities for growth and development within the luxury retail sector.

Role & Responsibilities

  • Assist in the execution of daily sales operations and customer service activities.
  • Support the merchandising team in maintaining the visual and operational standards of the store.
  • Facilitate inventory management and stock replenishment processes.
  • Collaborate with sales associates to enhance the customer shopping experience.
  • Participate in store events and promotional activities to drive sales.

Qualifications

  • Previous experience in a retail sales or support role.
  • Strong understanding of luxury retail operations and customer service.
  • Ability to work collaboratively in a fast-paced environment.

Skills

Excellent communication and interpersonal skills. Proficiency in retail management systems and point-of-sale software. Strong organizational and multitasking abilities.

Experience

A minimum of 2 years of experience in a retail sales support or similar role, preferably within the luxury fashion industry.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Culture

Coach is committed to creating a workplace where employees can thrive professionally and personally. The company values diversity and encourages employees to express their individuality while working collaboratively towards shared goals. The culture is dynamic, supportive, and focused on innovation and excellence.