Sales Consultant

Overview

Coach is an American luxury leather‑goods maison known for craftsmanship-led handbags, accessories and ready-to-wear. The brand operates globally as part of Tapestry, Inc., and combines heritage artisanal techniques with contemporary design and retail operations across full-price and outlet channels.

Role & Responsibilities

• Deliver exceptional, Coach-standard customer service to retail clients and build lasting customer relationships.
• Achieve and consistently exceed individual and store sales targets within the outlet environment.
• Perform daily store operations including merchandising, stock handling, visual standards and point-of-sale procedures.
• Collaborate proactively with peers, store management and external partners to ensure smooth store functioning and effective communication.

Qualifications

• Associate degree (college diploma) or higher.
• Minimum two years of retail sales experience, preferably with luxury, premium or outlet brands.
• Professional demeanor: honest, courteous, proactive and customer-oriented.
• Strong verbal communication and interpersonal skills with a demonstrable track record in closing sales.

Experience

At least 2 years of retail or luxury goods sales experience, ideally in outlet or premium-brand environments, with proven ability to meet sales targets.

Education

Associate degree or above.

Culture

Coach blends heritage leather craftsmanship with modern retail dynamics, promoting a customer-centric and collaborative workplace. As part of Tapestry, the brand emphasizes design excellence, teamwork and a fast-paced retail environment that rewards commercial drive and strong service standards.