Sales Associate

Location Palo AltoCaliforniaUSA
Type Full-Time
Seniority Entry-Level
Posted Mar 6, 2026
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Join Coach in Palo Alto as a Sales Associate, driving customer satisfaction and sales in a luxury retail setting.

Overview

Coach, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and innovation. As part of the Tapestry portfolio, Coach benefits from the global reach and diverse brand synergy of its parent company. With a rich heritage rooted in New York since 1941, Coach continues to inspire through its dedication to quality and its inclusive, forward-thinking approach.

Role & Responsibilities

  • Uphold Coach's Service and Selling Models to ensure customer satisfaction and drive sales.
  • Create and implement personal sales and clienteling strategies in collaboration with the management team.
  • Represent Coach as a brand ambassador, demonstrating selling and service expectations.
  • Understand and adapt to changes in the local market to support sales strategies.
  • Build and maintain lasting customer relationships through personalized experiences.
  • Provide in-depth product knowledge and communicate current pricing and promotional strategies.
  • Execute daily operational tasks, including maintaining store standards and visual merchandising.
  • Support inventory processes and assist with cash-wrap operations as needed.

Qualifications

  • 1-3 years of sales experience, preferably in luxury retail.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of fashion trends and competition in the marketplace.

Skills

Strong interpersonal skills and ability to build rapport with customers. Proficiency in using cash register systems and basic computer skills. Ability to execute tasks efficiently in a fast-paced environment. Excellent communication skills and ability to work collaboratively in a team.

Experience

1-3 years of previous sales experience, preferably in a luxury retail environment.

Education

High school diploma or equivalent; college degree preferred.

Benefits

Our company offers health benefits, life and disability insurance, 401(k) savings plan, paid time off, product discounts, and incentive compensation.

Culture

Coach fosters a culture of inclusivity and innovation, encouraging employees to express their creativity and individuality. The brand is committed to providing a supportive and dynamic work environment where teamwork and personal growth are valued.