Sales Associate

Seniority Entry-Level
Posted Mar 10, 2026

Join Coach in Niagara Falls, NY as a Sales Associate, driving customer engagement and sales in a luxury retail environment.

Overview

Coach, a leading American luxury fashion brand, is renowned for its craftsmanship and innovative design. As part of Tapestry, Inc., Coach offers a dynamic work environment that values diversity and creativity, providing employees with opportunities for growth and development within the luxury retail sector.

Role & Responsibilities

  • Uphold Coach's Service and Selling Models to create a positive first impression and build ongoing customer relationships.
  • Develop and implement personal sales and clienteling strategies in collaboration with the management team.
  • Represent Coach as a brand ambassador, demonstrating selling and service expectations at all times.
  • Drive business through sales strategies, clienteling, and maintaining productive customer relationships.
  • Ensure daily operational tasks are completed without impacting service or standards, including maintaining store appearance and inventory.
  • Support store inventory processes by processing shipments and replenishing the sales floor.
  • Efficiently process customer transactions and support cash-wrap operations as needed.

Qualifications

  • 1-3 years of previous sales experience, preferably in a luxury retail environment.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of fashion trends and competition in the marketplace.

Skills

Knowledge of cash register systems Basic computer skills Mobile POS Internet Walkie talkie usage Understanding of price and product release sheets

Experience

1-3 years of previous sales experience, preferably in a luxury retail service environment.

Education

High school diploma or equivalent; college degree preferred.

Culture

Coach fosters a collaborative and inclusive environment where employees are encouraged to express their creativity and individuality. The brand emphasizes a commitment to excellence and innovation, making it a dynamic place to work for those passionate about luxury fashion.