Sales Associate

Seniority Entry-Level
Posted Feb 28, 2026

Join Coach in Natick, MA as a Sales Associate. This role offers an opportunity to engage with customers, drive sales, and be part of a dynamic retail environment. Ideal for those with retail experience and a passion for luxury fashion.

Overview

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. family, which includes other prestigious brands such as Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace where creativity and innovation thrive. The company values its employees as its most important asset and invests in their growth and development.

Role & Responsibilities

  • Engage with customers to provide an exceptional shopping experience.
  • Maintain product knowledge to effectively communicate features and benefits to customers.
  • Assist in the merchandising and display of products to optimize sales.
  • Support loss prevention efforts by adhering to company policies and procedures.
  • Contribute to store sales goals by achieving personal sales targets.

Qualifications

  • Previous experience in retail sales or a customer-facing role preferred.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.

Skills

Customer service excellence Product knowledge Sales techniques Merchandising Team collaboration

Experience

A minimum of 1-2 years of experience in retail sales or a related field is preferred.

Education

High school diploma or equivalent required.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Culture

Coach prides itself on a culture that embraces diversity and encourages creativity. The workplace is dynamic and fast-paced, with a focus on collaboration and innovation. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.