Sales and Service Field Trainer
Join Coach in New York as a Sales and Service Field Trainer. Enhance sales and service teams' skills across the western region. Apply now for this dynamic role in the luxury fashion industry.
Overview
Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands. As an employer, Coach is committed to fostering a dynamic and inclusive work environment that encourages creativity and innovation. The company values its employees and invests in their professional growth and development.
Role & Responsibilities
- Develop and implement training programs for sales and service teams across the western region.
- Evaluate and enhance the effectiveness of training initiatives to ensure alignment with business objectives.
- Collaborate with regional sales managers to identify training needs and tailor programs accordingly.
- Facilitate workshops and seminars to improve sales techniques and customer service skills.
- Monitor and report on training outcomes and provide feedback to senior management.
Qualifications
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in sales training and development within the luxury retail sector.
- Strong understanding of sales processes and customer service excellence.
Skills
Experience
A minimum of 5 years of experience in sales training and management, preferably within the luxury fashion industry.
Education
Bachelor's degree in Business, Marketing, or a related field.
Benefits
Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.
Culture
Coach prides itself on a culture of innovation and inclusivity, where employees are encouraged to bring their authentic selves to work. The company supports a collaborative environment that values diversity and fosters professional growth.