Lead Supervisor

Seniority Supervisor
Posted Mar 6, 2026

Join Coach in Palo Alto as a Lead Supervisor. Oversee sales and operations in a dynamic luxury retail environment. Competitive pay and benefits.

Overview

Coach, a distinguished name in luxury fashion, is part of the Tapestry Inc. portfolio, a global house of brands renowned for its commitment to innovation and inclusivity. With its origins in New York City, Coach is celebrated for its craftsmanship and timeless designs, offering employees a dynamic environment where creativity and excellence are at the forefront.

Role & Responsibilities

  • Model exemplary performance behaviors to influence sales and operational processes.
  • Collaborate with Store Manager and Assistant Store Manager to align decisions with company priorities.
  • Develop and enforce sales strategies and initiatives across all categories.
  • Maximize clienteling strategies to achieve business goals.
  • Serve as a brand ambassador to drive brand loyalty and business.
  • Manage daily operational tasks according to Coach standards.
  • Leverage retail systems and reporting tools for informed decision-making.
  • Coach and develop team members to meet performance goals.

Qualifications

  • 1-3 years of retail experience, preferably in luxury retail.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of fashion trends and competition in the marketplace.

Skills

Drive for results Customer focus Creativity Interpersonal savvy Learning agility Perseverance Ability to manage ambiguity Strategic agility Team building

Experience

1-3 years of previous retail experience, preferably in a luxury retail service environment.

Education

High school diploma or equivalent; college degree preferred.

Benefits

Our company offers health benefits, life and disability insurance, 401(k) savings plan, paid time off, product discounts, and incentive compensation.

Culture

Coach fosters an environment of unwavering optimism and inclusivity, encouraging employees to bring their authentic selves to work. The brand is known for its innovative spirit and commitment to excellence, making it a dynamic and inspiring place to build a career.