Coach Lead Supervisor

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Employment Full-time
Seniority Lead
Posted Jan 27, 2026

Join Coach in Orland Park, IL as a Lead Supervisor. Oversee retail operations, lead a sales team, and drive brand success in the luxury fashion industry.

Overview

Coach, a renowned name in the luxury fashion industry, operates under the Tapestry, Inc. umbrella, a global house of brands committed to innovation and craftsmanship. As an employer, Coach offers a dynamic environment where creativity and excellence are at the forefront, providing employees with opportunities to grow and contribute to the brand's legacy of quality and style.

Role & Responsibilities

  • Oversee daily retail operations to ensure high standards of customer service and store presentation.
  • Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer experiences.
  • Implement marketing strategies to enhance brand visibility and drive store traffic.
  • Manage inventory levels and ensure accurate stock management.
  • Foster a positive work environment that encourages teamwork and personal growth.
  • Coordinate with the management team to develop and execute business plans.

Qualifications

  • Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
  • Strong understanding of retail operations and sales techniques.
  • Ability to lead and inspire a team to achieve sales goals.
  • Excellent communication and interpersonal skills.
  • Proficiency in inventory management and point-of-sale systems.

Skills

Leadership and team management Customer service excellence Sales and marketing acumen Inventory management Effective communication

Experience

A minimum of 3-5 years in a supervisory position within the retail sector, with a focus on luxury brands.

Education

Bachelor's degree in Business, Marketing, or a related field preferred.

Workplace

This position is based in Orland Park, Illinois, USA, within easy reach of Chicago. The broader Illinois area accounts for 44 active listings on Cerulean. In USA as a whole, Cerulean currently features 2.255 open positions, with 45 posted this week.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Culture

Coach fosters a collaborative and inclusive workplace culture, emphasizing innovation, diversity, and a commitment to sustainability. Employees are encouraged to express their creativity and contribute to the brand's evolution in the luxury market.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.