Lead Supervisor

Seniority Lead
Posted Feb 28, 2026

Join Coach in Natick, MA as a Lead Supervisor. Oversee retail operations, drive sales, and lead a dynamic team in a prestigious luxury fashion brand.

Overview

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, which includes other prestigious brands like Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive environment that encourages creativity and innovation. The company values its employees and invests in their growth and development, ensuring a dynamic and rewarding career path.

Role & Responsibilities

  • Oversee daily retail operations and ensure sales targets are met.
  • Lead and motivate the sales team to deliver exceptional customer service.
  • Implement marketing and sales strategies to enhance brand visibility.
  • Manage inventory and ensure stock levels are maintained.
  • Develop and maintain strong customer relationships to drive brand loyalty.

Qualifications

  • Proven experience in a retail supervisory role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to analyze sales reports and develop action plans.

Skills

Leadership Sales and Marketing Customer Relationship Management Inventory Management Communication

Experience

A minimum of 3 years in a retail supervisory position, preferably within the luxury fashion sector.

Education

Bachelor's degree in Business, Marketing, or a related field preferred.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Culture

Coach prides itself on a collaborative and innovative workplace culture that values diversity and inclusion. Employees are encouraged to express their creativity and contribute to the brand's legacy of excellence.