Lead Supervisor

Seniority Lead
Posted Mar 1, 2026

Join Coach in Glendale, AZ as a Lead Supervisor, overseeing sales and operations in a dynamic retail environment. Enhance your career in luxury fashion with a renowned brand.

Overview

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovative design in the luxury fashion industry. As an employer, Coach fosters a dynamic and inclusive environment that encourages professional growth and creativity, offering employees the opportunity to contribute to a legacy of excellence.

Role & Responsibilities

  • Oversee daily operations and sales activities within the outlet store.
  • Lead and mentor sales associates to achieve sales targets and deliver exceptional customer service.
  • Implement marketing strategies to enhance brand visibility and customer engagement.
  • Ensure compliance with company policies and procedures.
  • Coordinate with management to optimize store performance and customer satisfaction.

Qualifications

  • Proven experience in a supervisory role within the retail or luxury fashion sector.
  • Strong leadership and team management capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Familiarity with sales and marketing strategies in the retail industry.

Skills

Leadership and team management Sales and marketing acumen Customer service excellence Effective communication Problem-solving and decision-making

Experience

A minimum of 3-5 years of experience in a supervisory role within the retail or luxury fashion industry is required.

Education

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on Coach products.

Culture

Coach prides itself on a culture that values diversity, creativity, and collaboration. Employees are encouraged to bring their unique perspectives and ideas to the table, fostering an environment of innovation and mutual respect.