Lead Supervisor

Seniority Lead
Posted Jan 14, 2026

Join Coach in Freeport, ME as a Lead Supervisor. Oversee outlet operations, lead a sales team, and drive exceptional customer service in a luxury fashion environment.

Overview

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. family, which includes other iconic brands. As an employer, Coach is committed to fostering a dynamic and inclusive workplace where creativity and innovation thrive. The company values its employees and offers opportunities for growth and development within a supportive environment.

Role & Responsibilities

  • Oversee daily operations of the outlet store to ensure efficient and effective performance.
  • Lead and mentor a team of sales associates to achieve sales targets and deliver exceptional customer service.
  • Implement and monitor sales strategies to enhance store performance and customer engagement.
  • Maintain visual merchandising standards to align with brand guidelines.
  • Ensure compliance with company policies and procedures.

Qualifications

  • Proven experience in a supervisory role within retail, preferably in luxury fashion.
  • Strong understanding of sales principles and customer service practices.

Skills

Leadership and team management skills. Excellent communication and interpersonal skills. Proficiency in sales and marketing strategies. Ability to analyze sales data and make informed decisions.

Experience

A minimum of 3 years in a supervisory position within the retail sector, with a preference for luxury fashion experience.

Education

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Culture

Coach prides itself on a culture that encourages innovation, collaboration, and a commitment to excellence. The company fosters an environment where employees are empowered to express their creativity and contribute to the brand's success.