Lead Supervisor

Seniority Lead
Posted Feb 2, 2026

Join Coach in Farmington, CT as a Lead Supervisor. Oversee retail operations, lead a sales team, and enhance brand visibility. Apply now for this exciting opportunity in the luxury fashion industry.

Overview

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which includes other prestigious brands. As an employer, Coach is committed to fostering a dynamic and inclusive work environment, offering opportunities for professional growth and development within the retail sector.

Role & Responsibilities

  • Oversee daily retail operations to ensure efficiency and effectiveness.
  • Lead and motivate a team of sales associates to achieve sales targets.
  • Implement marketing strategies to enhance brand visibility and customer engagement.
  • Maintain high standards of customer service and address customer inquiries and complaints.
  • Coordinate with the management team to execute store policies and procedures.
  • Monitor inventory levels and coordinate with the supply chain to ensure product availability.

Qualifications

  • Proven experience in a supervisory role within the retail industry.
  • Strong understanding of sales principles and customer service practices.
  • Ability to manage and lead a team effectively.

Skills

Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in retail management software and Microsoft Office Suite. Effective communication and problem-solving skills.

Experience

A minimum of 3 years of experience in a retail supervisory position is required.

Education

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Culture

Coach prides itself on a collaborative and inclusive culture that values diversity and encourages innovation. Employees are empowered to contribute to the brand's legacy of excellence and are supported in their professional development.