Coach Lead Supervisor

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Employment Full-time
Seniority Lead
Posted Sep 25, 2025

Join Coach in Braintree, MA as a Lead Supervisor. Oversee operations, lead a sales team, and drive brand success in a dynamic retail environment.

Overview

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that includes Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach offers a dynamic work environment where creativity and excellence are celebrated.

Role & Responsibilities

  • Oversee daily operations and ensure the store meets sales goals.
  • Lead, mentor, and develop a team of sales associates to deliver exceptional customer service.
  • Implement marketing and promotional strategies to enhance brand visibility.
  • Maintain high standards of visual merchandising and store presentation.
  • Analyze sales data to identify trends and opportunities for growth.
  • Ensure compliance with company policies and procedures.

Qualifications

  • Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to analyze sales metrics and develop strategies to improve performance.
  • Familiarity with visual merchandising principles.

Skills

Leadership and team management Sales and marketing acumen Customer service excellence Analytical and problem-solving skills Effective communication

Experience

Minimum of 3 years in a supervisory role within the retail sector, with a focus on luxury fashion brands.

Education

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Workplace

This position is based in Braintree, Massachusetts, USA, within easy reach of Worcester. The broader Massachusetts area accounts for 54 active listings on Cerulean, 1 of which are new. In USA as a whole, Cerulean currently features 2.255 open positions, with 45 posted this week.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Culture

Coach fosters a collaborative and inclusive culture that encourages innovation and personal growth. Employees are valued for their unique contributions and are supported in their professional development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.