Lead Supervisor

Seniority Supervisor
Posted Dec 4, 2025

Join Coach in Birch Run, MI as a Lead Supervisor. Drive sales, lead a team, and enhance customer experiences in a dynamic luxury fashion environment.

Overview

Coach, a renowned brand under the Tapestry, Inc. umbrella, is a global leader in luxury fashion, celebrated for its craftsmanship and innovative design. As an employer, Coach fosters an inclusive and dynamic work environment, encouraging personal growth and professional development. Tapestry, Inc., as the parent company, is committed to empowering its brands to thrive in the competitive luxury market.

Role & Responsibilities

  • Lead and motivate the sales team to achieve and exceed sales targets.
  • Ensure exceptional customer service and a memorable shopping experience.
  • Oversee store operations, including inventory management and visual merchandising.
  • Implement marketing strategies to enhance brand presence and drive sales.
  • Train and develop staff to uphold brand standards and operational excellence.

Qualifications

  • Proven experience in a supervisory role within the retail industry.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Skills

Leadership and team management Customer service excellence Sales and marketing acumen Inventory and operations management Effective communication

Experience

A minimum of 2 years of experience in a supervisory role within the retail sector, preferably in luxury fashion.

Education

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Culture

Coach promotes a culture of innovation, collaboration, and inclusivity, where employees are encouraged to express their creativity and contribute to the brand's legacy. The work environment is dynamic and supportive, fostering both personal and professional growth.