Lead Supervisor

Location AuroraOhioUSA
Seniority Lead
Posted Feb 24, 2026

Join Coach in Aurora, OH as a Lead Supervisor. Oversee outlet operations, lead a team, and drive brand engagement in a dynamic luxury fashion environment.

Overview

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands. Known for its commitment to craftsmanship and innovation, Coach offers a dynamic work environment that fosters creativity and growth.

Role & Responsibilities

  • Oversee daily operations of the outlet store to ensure efficiency and profitability.
  • Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
  • Implement marketing strategies to enhance brand visibility and customer engagement.
  • Ensure adherence to company policies and procedures, maintaining high standards of store presentation and customer service.
  • Conduct regular training sessions to develop team skills and product knowledge.

Qualifications

  • Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficiency in retail management software and Microsoft Office Suite.

Skills

Leadership and team management Customer service excellence Sales and marketing acumen Problem-solving and decision-making Effective communication

Experience

A minimum of 3 years in a supervisory role within the retail sector, with a preference for experience in luxury fashion.

Education

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Culture

Coach fosters a culture of inclusivity, creativity, and innovation. Employees are encouraged to express their individuality while working collaboratively to achieve the brand's objectives. The company values diversity and provides a supportive environment for career advancement.