General Manager

Overview

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that embraces the exploration of individuality. As an employer, Coach is committed to fostering a culture of innovation, inclusivity, and collaboration, offering employees opportunities to grow and develop within the luxury fashion industry.

Role & Responsibilities

• Oversee all aspects of store operations, ensuring alignment with brand standards and company objectives.
• Drive sales performance by developing and executing strategic plans to achieve sales targets.
• Lead, mentor, and develop a high-performing team, fostering a positive and inclusive work environment.
• Ensure exceptional customer service standards are met, enhancing the customer experience.
• Manage inventory levels and merchandising to maximize sales and profitability.
• Analyze sales reports and market trends to identify opportunities for growth and improvement.
• Collaborate with corporate partners to implement marketing and promotional strategies.

Qualifications

• Proven experience in retail management, preferably within the luxury fashion sector.
• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make informed business decisions.

Skills

Experience

A minimum of 5 years of experience in retail management, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Culture

Coach prides itself on a dynamic and inclusive workplace culture that values diversity and encourages creativity. Employees are empowered to express their individuality while contributing to the brand's legacy of excellence.