Assistant Store Manager

Seniority Mid-Level
Posted Mar 6, 2026

Join Coach in Palma as an Assistant Store Manager, leading retail operations in a dynamic luxury environment. Apply now for this exciting opportunity.

Overview

Coach, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and innovative design. As part of the Tapestry Inc. portfolio, Coach embodies a spirit of optimism and inclusivity, offering employees the opportunity to thrive in a dynamic and creative environment. The brand is celebrated for its rich heritage and forward-thinking approach, making it a coveted employer in the fashion sector.

Role & Responsibilities

  • Lead the store in collaboration with the Store Manager to maximize productivity and profitability.
  • Foster team building and staff development to achieve sales goals and maintain Coach standards.
  • Provide exemplary leadership on the sales floor, setting the tone for service excellence.
  • Ensure compliance with all operational standards and procedures.
  • Develop and implement strategies to address key business issues and drive results.
  • Communicate effectively with store management, team members, and corporate partners.
  • Empower team members to solve customer problems and meet customer needs.

Qualifications

  • Experience in a retail service environment in a management role.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to communicate effectively with customers and staff.
  • Flexibility to work a varied schedule, including nights, weekends, and public holidays.

Skills

Leadership and team management Customer service excellence Strategic planning and execution Effective communication Problem-solving and decision-making

Experience

Proven experience in a retail management position, demonstrating leadership and operational expertise.

Education

High school diploma or equivalent; further education in retail management or business is advantageous.

Culture

Coach fosters a culture of creativity and inclusivity, encouraging employees to express their individuality while working collaboratively. The brand is committed to innovation and excellence, providing a supportive environment where team members can grow and succeed.