Assistant Store Manager

Location NatickMassachusettsUSA
Type Full-Time
Seniority Mid-Level
Posted Feb 28, 2026
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Join Coach in Natick, MA as an Assistant Store Manager. Drive sales, manage operations, and lead a dynamic team in a luxury retail environment.

Overview

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry, Inc. is a New York-based house of modern luxury lifestyle brands. Coach is renowned for its craftsmanship and innovative design, offering a wide range of products that embody the brand's commitment to quality and style. As an employer, Coach fosters a dynamic and inclusive work environment, encouraging creativity and collaboration among its employees.

Role & Responsibilities

  • Support the Store Manager in daily operations and management of the store.
  • Drive sales and profitability by achieving store sales goals.
  • Ensure high levels of customer satisfaction through excellent service.
  • Assist in recruiting, training, and developing store staff.
  • Maintain visual merchandising standards in alignment with brand guidelines.
  • Oversee inventory management and loss prevention strategies.
  • Implement marketing and promotional strategies to increase brand awareness.

Qualifications

  • Proven experience in retail management, preferably in a luxury or fashion environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail management software and Microsoft Office Suite.

Skills

Leadership and team management Customer service excellence Sales and marketing acumen Inventory management Effective communication

Experience

A minimum of 2 years in a retail management role, preferably within the luxury or fashion sector.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Benefits

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Culture

Coach prides itself on a culture that values diversity, creativity, and innovation. The company encourages employees to bring their unique perspectives and ideas to the table, fostering an environment of collaboration and mutual respect.