Assistant Store Manager

Location Central ValleyNew YorkUSA
Type Full-Time
Seniority Mid-Level
Posted Mar 5, 2026
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Join Coach in Central Valley, NY as an Assistant Store Manager. Drive sales and operational excellence in a dynamic luxury retail environment. Competitive compensation and benefits.

Overview

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its commitment to crafting enduring and beautiful products. As part of the Tapestry portfolio, Coach operates under a global house of brands dedicated to innovation and inclusivity. Tapestry is committed to equity, inclusion, and diversity, fostering an environment where creativity and courage thrive.

Role & Responsibilities

  • Develop and implement sales strategies in collaboration with the Store Manager to achieve organizational objectives.
  • Monitor store performance and ensure alignment with company priorities and values.
  • Manage productivity by holding the management team accountable for personal and team contributions.
  • Develop and execute clienteling strategies to build long-term customer relationships.
  • Act as a brand ambassador to drive loyalty and business through local events and initiatives.
  • Resolve customer issues promptly and effectively, partnering with the Store Manager as needed.
  • Evaluate team performance and provide consistent feedback for continuous development.
  • Recruit, onboard, and develop top talent in collaboration with the Store Manager.
  • Oversee daily operational tasks including sales, service expectations, payroll, and loss prevention.
  • Maintain store aesthetics and safety in partnership with the corporate office.

Qualifications

  • 1 to 3 years of management experience in a luxury retail environment.
  • Current knowledge of fashion trends and market competition.

Skills

Proficiency in MS Office and retail systems such as inventory and sales reporting. Strong business acumen with strategic planning and budgeting capabilities. Excellent interpersonal and communication skills. Ability to adapt quickly and handle ambiguity effectively. Strong leadership and team-building abilities.

Experience

1 to 3 years of previous management experience in a luxury retail service environment is preferred.

Education

High school diploma or equivalent; college degree preferred.

Benefits

Comprehensive benefits package including health, dental, and vision insurance, 401(k) plan, and employee discounts.

Culture

Coach fosters a culture of inclusivity and innovation, encouraging employees to bring their authentic selves to work. The company values diversity and is committed to providing equal opportunities for all employees, promoting a collaborative and supportive work environment.