Store Operations Associate
Christian Dior Couture in Kuala Lumpur seeks a Store Operations Associate to manage boutique back‑office operations, inventory and shipping.
Overview
Christian Dior Couture is the haute-couture, ready-to-wear and leather goods house within the Dior fashion house, operating under the LVMH luxury group. The brand is distinguished by its legacy of craftsmanship, exacting quality standards and a strong client-service orientation, offering a collaborative environment for professionals drawn to heritage-driven design and excellence in retail execution.
Role & Responsibilities
- Support the Boutique Manager with daily back‑of‑house operations, including cashiering, daily sales reconciliation, cash counting, till closing and email correspondence.
- Manage shipping and receiving workflows to ensure accurate processing of inbound and outbound inventory.
- Maintain an orderly and secure stockroom and receiving area; oversee replenishment, packaging, equipment upkeep and staff uniform standards.
- Participate in and monitor inventory controls and stock counts; ensure accuracy of receiving, transfers, damage reporting and returns-to-vendor.
- Ensure all boutique associates comply with Company policies, procedures and operational standards.
- Coordinate and supervise boutique team members in the execution of operational tasks to meet store requirements.
Qualifications
- Minimum of 2 years' experience in retail, fashion retail or luxury retail preferred; fresh graduates with strong potential are encouraged to apply.
- Professional grooming and presentation appropriate to a luxury boutique.
- Passion for fashion and the luxury retail sector with strong attention to detail.
- Energetic, quick-minded and able to prioritise tasks under pressure.
- Strong interpersonal, verbal and written communication skills; organised with reliable follow-through.
- Proficiency with computers and Microsoft utilities; comfortable with email and basic back‑office systems.
- Good command of spoken English; ability to converse in additional languages is an advantage.
Skills
Experience
Ideally 2+ years in retail, fashion or luxury retail; however, high-potential fresh graduates will be considered.
Education
High school diploma or equivalent required; tertiary qualification in retail, fashion, hospitality or business is advantageous.
Culture
The workplace reflects Dior’s emphasis on craftsmanship, refinement and client-centric service, with high standards for presentation and teamwork. Employees are expected to uphold the brand’s heritage while delivering precise operational execution in a fast‑paced luxury retail environment.