Store Manager

Overview

Parfums Christian Dior, a prestigious brand under the LVMH conglomerate, is renowned for its exquisite fragrances and cosmetics. As an employer, Dior offers a dynamic environment where creativity and innovation are at the forefront, providing employees with the opportunity to contribute to the legacy of a world-class luxury brand.

Role & Responsibilities

• Oversee the complete management of the boutique and its team, ensuring optimal service and performance.
• Drive and monitor store performance and commercial activities to meet sales and profitability targets.
• Support headquarters with robust analysis, reporting, and implementation of development or corrective action plans.
• Identify commercial development opportunities by understanding the competitive environment.
• Promote and ensure the success of Dior initiatives and manage internal and external communications effectively.
• Optimize stock levels and sales through sales data analysis and communication with back-office departments.
• Exhibit Dior's image to clients, external parties, and the sales team, providing a world-class customer experience.
• Develop and execute boutique events to drive traffic and customer loyalty.
• Lead and manage the team in customer relationship management, ensuring high standards of visual merchandising.
• Communicate brand and company strategies, projects, and goals to the team.
• Manage and motivate team members in a supportive environment for daily tasks and long-term development.
• Utilize company tools and training to manage performance and enhance team skills and knowledge.
• Set personal goals for team members and exemplify boutique activities and rules.
• Define and manage daily administrative tasks of the boutique, ensuring compliance with company procedures.
• Ensure health and safety management of the boutique and team, aligned with brand and legal expectations.

Qualifications

• Minimum of 3 years experience as a business or boutique manager.
• Experience managing a team of 5 to 10 people.
• Preferably from the luxury retail industry.
• Proven track record in retail performance (sales and profitability).

Skills

Experience

Minimum of 3 years in a managerial role within a luxury retail environment, managing a team of 5 to 10 people.

Culture

Dior fosters a culture of elegance and innovation, where employees are encouraged to embody the brand's values of excellence and creativity. The work environment is collaborative, with a strong emphasis on personal development and career growth.