Sales Associate

Overview

Christian Dior Couture is a preeminent French Maison within the LVMH group, renowned for haute couture, ready-to-wear, leather goods and accessories. The House combines artisanal savoir-faire with contemporary creativity and maintains a global retail network that emphasises exceptional client service and brand heritage.

Role & Responsibilities

• Present the Dior collection and embody the Maison’s brand aesthetic at all client touchpoints.
• Deliver personalised, high-standard customer service and actively drive sales performance.
• Manage CRM records and prepare one-to-one client appointments to support clienteling initiatives.
• Develop and sustain long-term relationships with clients through targeted follow-up and personalised service.
• Support stock management, assist with floor moves and replenishment, and participate in merchandising and visual presentation.
• Maintain boutique standards including housekeeping and visual upkeep as required.

Qualifications

• Degree or equivalent professional qualification.
• Minimum 3 years of professional experience in sales, customer service or client relations; retail experience preferred.
• Fluent in English.
• Professional personal presentation and polished sales presentation skills.
• Proven ability to build rapport with high-net-worth clients and deliver discreet, attentive service.

Skills

Experience

Minimum 3 years of experience in sales, customer service or client-relations roles; prior retail experience within luxury or premium environments is preferred.

Education

Degree (or equivalent professional qualification).

Culture

The Maison cultivates a culture of refinement, craftsmanship and client-centric excellence. Teams operate with high standards of professionalism, collaboration and a shared passion for fashion and luxury retail, with opportunities for internal development within the LVMH group.