Sales Associate

Location AustinTexasUSA
Type Full-Time
Seniority Mid-Level
Posted ✦ Today
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Christian Dior Couture seeks a Sales Associate in Austin, TX to deliver luxury client service, build a client book and achieve sales targets.

Overview

Christian Dior Couture is a global haute couture and luxury ready-to-wear house renowned for craftsmanship, creativity and iconic design. As part of the broader Dior group within the luxury sector, the brand emphasizes client experience, sartorial excellence and career development across boutiques worldwide.

Role & Responsibilities

  • Deliver best-in-class, personalised client service across in-person, telephone and electronic channels to build lasting client relationships.
  • Achieve and exceed individual sales goals and KPIs, including Individual Sales Volume, Units per Transaction (UPT) and Average Dollar per Transaction (ADS).
  • Prospect, recruit and develop a local and international client book through proactive clienteling and follow-through.
  • Demonstrate deep product expertise and engage clients with product storytelling and selling ceremonies.
  • Support boutique operations: merchandising, visual merchandising, floor moves, housekeeping and accurate stock organisation.
  • Participate in inventory and cycle counts, protect boutique assets and follow company operating procedures.
  • Locate merchandise across boutiques and process charge-send sales per company guidelines; assist with packing/wrapping as required.
  • Collaborate with leadership to resolve client issues and safeguard the business while protecting client satisfaction.

Qualifications

  • Minimum three years of retail sales and client service experience, preferably within luxury goods or fashion.
  • Proven commercial drive with a passion for fashion, creativity and the brand.
  • Exceptional verbal communication, organisation and follow-through skills to cultivate long-term client relationships.
  • Numeracy and accuracy to complete client and business documentation reliably.
  • Ability to prioritise and manage time in a fast-paced boutique environment and adapt to evolving business strategies.

Skills

Clienteling Product knowledge and storytelling Visual merchandising Inventory and cycle counts Stock organisation and boutique operations Customer service (in-person, phone, electronic) KPI-driven selling (Individual Sales Volume, UPT, ADS)

Experience

Minimum 3 years of retail sales and client service experience, preferably in a luxury consumer goods environment.

Culture

The brand fosters an exacting, client-centric culture rooted in craftsmanship and creativity. Boutique teams work collaboratively under high standards of presentation and service, with opportunities to develop commercial and clienteling expertise within the broader luxury group.