Sales Associate

Overview

Christian Dior Couture is a Parisian maison of haute couture and luxury ready-to-wear, renowned for its heritage, craftsmanship and creative leadership in fashion. The house is part of the LVMH group and operates globally, sustaining excellence through artisanal savoir‑faire, creative audacity and a highly service-driven retail network.

Role & Responsibilities

• Deliver best‑in‑class client service in the boutique, welcoming and advising customers in accordance with the Maison’s standards.
• Drive sales and visual presentation of merchandise to reflect the Brand image and commercial objectives.
• Manage and develop client relationships through CRM actions and proactive clienteling, including follow‑up communications and event support.
• Provide accurate product information and personalised recommendations both in person and via telephone or e‑communication.
• Resolve client issues collaboratively with the store team to protect client satisfaction and business interests.

Qualifications

• Minimum three years’ experience in retail, preferably within luxury fashion or high‑end boutiques.
• Ambition to grow within luxury retail and take on increasing responsibilities.
• Professional, positive and client‑centric demeanour with strong empathy and communication skills.
• Proven ability to work to targets, prioritise tasks and manage time effectively in a fast‑paced environment.
• Flexible, committed and coachable with a collaborative, team‑oriented mindset.

Skills

Experience

Minimum 3 years of experience in retail or luxury sales, with demonstrable success in client development and meeting commercial targets.

Culture

The Maison emphasises craftsmanship, creativity and refined client service, fostering a workplace where heritage and innovation coexist. Employees are expected to uphold exacting standards while collaborating in an international, performance‑driven environment that values passion and personal growth.