Sales Administration & Logistics Intern (Props Operations)

Overview

Christian Dior Couture is a leading Parisian couture house within the luxury fashion sector and part of the LVMH group. Renowned for its heritage, craftsmanship and creative leadership in womenswear and accessories, the Maison operates globally and places strong emphasis on artisanal savoir‑faire, innovation and the development of talent through work‑study and early‑career programmes.

Role & Responsibilities

• Manage the shared customer mailbox: respond to client enquiries and coordinate answers through the generic address.
• Track opening, launch and reorder orders and follow up with the warehouse and carrier until resolution.
• Issue invoices and certificates of origin using the ERP M3 system.
• Create and maintain boutique accounts on the marketplace platform and set up item references.
• Prepare weekly reports for regional teams and maintain internal client databases.
• Create article references in the ERP and ensure accuracy of the item master/reference repository.
• Support project purchasers and development teams for props by maintaining the product referential and marketplace listings.
• Propose and implement continuous improvements to existing tools and processes; support tools enhancement projects.
• Manage logistics for special projects: verify and prepare ATA Carnets in coordination with transport, support design team with export/import documentation, monitor transport and project budgets, and plan returns of goods.

Qualifications

• Currently enrolled in a higher education programme (work‑study/apprenticeship) in Business, Logistics, Supply Chain, International Trade or a related field.
• Proven proficiency in Excel for reporting and data management.
• Professional level of English (mandatory); working knowledge of French is highly desirable.
• Strong organisational skills, ability to anticipate needs and manage multiple priorities.
• Proactive mindset, curiosity and a continuous‑improvement orientation.
• First experience in Import/Export or logistics is a strong plus.

Skills

Experience

Entry‑level / beginner. This is a work‑study (alternance) internship; prior exposure to import/export or logistics is advantageous but not mandatory.

Education

Enrolled in higher education (Bachelor's level or equivalent) in Business, Logistics, Supply Chain, International Trade, or a related discipline as part of a work‑study/apprenticeship programme.

Culture

Christian Dior Couture combines historic couture heritage with a contemporary, creative workplace where craftsmanship and excellence are central. The Maison values talent development, collaboration across disciplines and a commitment to inclusion and diversity, including initiatives to support people with disabilities.