Retail Project Assistant (Alternance)

Overview

Parfums Christian Dior is the perfume and cosmetics Maison of the Dior house, recognised for its high‑end fragrances, skincare and makeup. As part of the LVMH group, the brand combines Parisian heritage, creative excellence and rigorous craftsmanship to deliver iconic luxury experiences worldwide. The Maison sustains a global retail network across boutiques and department store concessions and invests in talent who embody its standards of refinement and service.

Role & Responsibilities

• Support the planning, coordination and operational delivery of in‑store events and activations across the France market, including logistics, staffing and post‑event performance analysis.
• Produce and maintain reporting on client experience metrics (clienteling, mystery visits, NPS, Voice of the Customer) and circulate actionable insights to retail teams.
• Animate the internal DTC community via digital channels to disseminate key updates and ensure alignment between head office and field teams.
• Coordinate retail operational needs such as uniform management, in‑store services and appointment optimisation in collaboration with store teams.
• Manage administrative tasks linked to retail incentives and commercial challenges, and support the preparation and monitoring of the retail events budget.
• Update and maintain retail reference documents (organigrams, internal tools, launch materials) to reflect organisational or product changes.

Qualifications

• Currently enrolled in a Bac+4/5 (Master’s‑level) programme in business, management, marketing or a related discipline (work‑study/alternance).
• Previous internship experience in retail or luxury retail preferred.
• Strong proficiency in Excel and PowerPoint for reporting and presentation purposes.
• Demonstrable interpersonal and communication skills; able to coordinate multiple stakeholders with diplomacy.
• High attention to detail, organisational rigour and adaptability in a fast‑paced, customer‑facing environment.

Skills

Experience

Entry‑level — candidate may be a recent graduate or currently enrolled in a Master’s‑level programme; prior internship experience in retail is an advantage.

Education

Enrolled in a Bac+4/5 (Master’s‑level) programme in business, management, marketing or equivalent (work‑study/alternance).

Culture

The Maison cultivates a culture of creative excellence, meticulous craftsmanship and collaborative ambition. Inclusive and globally oriented, the workplace values initiative, rigorous standards and a shared commitment to delivering an elevated client experience.