Innovation & Data Projects Intern

Location ParisIle-de-FranceFrance
Type Internship
Seniority Intern
Posted Mar 15, 2026
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Christian Dior Couture — Paris: Innovation & Data Projects Intern (Client Service Center). Support digital, data and GenAI initiatives to improve global customer service operations.

Overview

Christian Dior Couture is a leading luxury fashion Maison within the LVMH group, renowned for its haute couture, leather goods and ready-to-wear. The House combines artisanal savoir‑faire with global reach and creative ambition, offering a highly collaborative, design‑driven workplace that values excellence, discretion and international perspectives.

Role & Responsibilities

  • Support strategic digital and data projects for the central Client Service Center (CSC) to improve global customer experience and operational performance.
  • Collaborate with business and technical teams to gather requirements, scope initiatives, design solutions and run user acceptance tests.
  • Contribute to the design and evolution of tools used by CSC teams across regions and support rollout and adoption activities.
  • Analyze operational performance and construct business KPIs and dashboards to monitor activity and inform decision‑making.
  • Participate in innovation initiatives leveraging data and GenAI to drive efficiency and enhance the customer journey.
  • Coordinate with international stakeholders including operations, IT, data, e‑commerce and omnichannel teams.

Qualifications

  • Master's‑level student (Bac+5) enrolled in business, engineering or university programme.
  • Strong analytical mindset with structured problem‑solving and intellectual curiosity.
  • Marked interest in digital innovation, data and customer experience.
  • Autonomous, fast learner with the ability to work in cross‑functional, international teams.
  • Fluent English; comfortable in an international environment.
  • Proficiency in PowerPoint and Excel; experience with Power BI, Salesforce Service Cloud or Canva is a plus.

Skills

Power BI Salesforce Service Cloud Canva PowerPoint Excel GenAI

Experience

Entry‑level internship. The role is intended for a student or recent entrant to the profession (Débutant) seeking practical exposure to large‑scale digital transformation and operational data projects within a luxury environment.

Education

Master's‑level student (Bac+5) in business, engineering or equivalent university programme.

Culture

The Maison fosters a culture of creativity, craftsmanship and high standards rooted in its luxury heritage. As part of the LVMH group, the workplace is international and interdisciplinary, with an emphasis on mentorship, innovation and inclusion.