Counter Manager
Join Parfums Christian Dior in Jining as a Counter Manager, leading a team to achieve sales excellence. Apply now to be part of a luxury icon.
Overview
Parfums Christian Dior, a subsidiary of the LVMH Group, is a prestigious name in the luxury fragrance and cosmetics industry. Known for its innovation and timeless elegance, Dior offers a dynamic work environment where creativity and excellence are at the forefront.
Role & Responsibilities
- Manage the counter and lead the team to maximize performance in sales and customer management.
- Ensure the team understands and adheres to Dior's strategies, goals, and standards.
- Set achievable individual KPIs for team members and guide their development using Dior's tools and training materials.
- Foster a culture of excellence and continuous improvement, ensuring adherence to standard operating procedures and checkout protocols.
- Develop business plans to expand the customer base and drive sales, with a focus on activities relevant to the local environment.
- Monitor competitors and identify opportunities for business development.
- Promote and implement Dior's promotional programs to invigorate the store.
- Optimize stock levels and sales through sales data analysis and communication with support departments.
- Lead by example in providing a customer-centric and service-oriented mindset, ensuring a welcoming boutique environment.
- Utilize customer data to retain, recruit, and enhance customer loyalty.
Qualifications
- 5+ years of management experience in the luxury retail industry.
- Proven track record in retail performance, including sales and profitability.
- Experience working in a luxury retail environment.
Skills
Experience
A minimum of 5 years in luxury retail management, with a proven track record in sales and profitability.
Education
Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
Culture
Dior fosters a culture of creativity, innovation, and excellence, where employees are encouraged to develop professionally and personally. The brand values diversity, mutual respect, and teamwork, creating a vibrant and inclusive workplace.