Counter Manager
Join Parfums Christian Dior in Jiangxi as a Counter Manager. Lead a team, drive sales, and ensure customer excellence in a luxury setting.
Overview
Parfums Christian Dior, a prestigious brand within the LVMH Group, is renowned for its exquisite fragrances and cosmetics. As an employer, Dior offers a dynamic and luxurious work environment where innovation and creativity are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of excellence.
Role & Responsibilities
- Manage the counter and lead the team to maximize performance in sales and client management.
- Ensure the team adheres to Dior's strategic goals and standards.
- Set realistic individual KPIs for team members.
- Guide and develop team skills using Dior tools and training materials.
- Foster a culture of excellence and continuous improvement.
- Drive sales performance using all available resources, including products, services, and events.
- Develop business plans to expand the customer base and enhance market ranking.
- Monitor competitors and identify business opportunities.
- Implement and energize Dior promotional programs.
- Optimize inventory levels and sales through data analysis and communication with support departments.
- Lead by example to ensure a welcoming boutique environment.
- Deliver a customer-centric, service-oriented mindset.
- Utilize customer data to retain, recruit, and enhance customer loyalty.
- Manage daily administrative tasks such as shift planning, inventory management, and sales analysis.
Qualifications
- 5+ years of management experience in luxury retail.
- Proven track record in retail performance (sales and profitability).
- Experience in a luxury retail environment.
Skills
Experience
5+ years of management experience in luxury retail, with a proven track record in sales and profitability.
Culture
Dior fosters a culture of elegance and innovation, where employees are encouraged to express their passion for luxury and beauty. The brand values diversity, mutual respect, and teamwork, creating a supportive and dynamic workplace.