Client Advisor Trainee

Overview

Christian Dior Couture is a leading haute couture and luxury fashion house within the LVMH group, renowned for its craftsmanship, creativity and client-focused boutiques. As part of LVMH, the Maison participates in group-wide talent and apprenticeship initiatives such as the Istituto dei Mestieri d’Eccellenza to develop sales and store-management expertise across its Maisons.

Role & Responsibilities

• Complete the 1,500-hour Istituto dei Mestieri d’Eccellenza curriculum (510 hours lectures, 150 hours personal study, 840 hours in-store internship) and related assessment activities.
• Undertake an 840-hour internship in a boutique of an LVMH partner Maison, supporting daily store operations and learning luxury sales practices.
• Deliver impeccable client service and develop clienteling skills tailored to high-net-worth and international customers.
• Participate in Master Classes, store visits and practical workshops focused on sales excellence, merchandising and customer experience.
• Engage in role-plays, video interviews and assessment-day activities; act on feedback to refine sales technique and store presence.
• Collaborate with store teams and Maison mentors to learn operational standards, visual merchandising basics and post-sale client follow-up.

Qualifications

• Bachelor’s degree (Laurea Triennale) or equivalent qualification is required.
• Excellent command of Italian and English (C1 level).
• Basic knowledge of a third language strongly preferred (examples: Mandarin, Russian, Japanese, Thai, Korean, Arabic).
• Marked sensitivity to luxury products and high-standard customer service.
• Applicants should be available full-time and able to attend in-person training in Venice from February–December 2026.
• Selection open to unemployed candidates at the time of application (per selection procedure).

Skills

Experience

Entry-level / internship: no prior professional experience required. First customer-facing or retail experience is an asset but not mandatory; the programme is designed to train recent graduates and candidates at the start of their careers.

Education

Bachelor’s degree (Laurea Triennale) or equivalent.

Culture

The Maison fosters an environment of exacting standards, mentorship and apprenticeship rooted in craft and client service. Through partnerships with the Istituto dei Mestieri d’Eccellenza and Ca’ Foscari, the programme emphasizes hands-on learning, cross‑Maison exposure and professional development within the LVMH ecosystem.