Boutique Operations Associate

Overview

Christian Dior Couture is a French haute couture and luxury fashion house renowned for its artisanal savoir‑faire and creativity across ready‑to‑wear, leather goods and metiers d’art. As a Maison within the LVMH group, Dior combines rigorous craftsmanship with global luxury retail operations and offers structured development pathways for talent across its boutiques.

Role & Responsibilities

• Manage daily back‑of‑house (BOH) operations to ensure seamless boutique functioning and adherence to Dior operational standards.
• Monitor and control inventory levels and condition; perform routine stock checks to minimise loss and ensure accurate replenishment.
• Execute cashiering duties including cash counting, daily till reconciliation and sales transaction closing.
• Coordinate procurement and replenishment of boutique supplies, equipment and staff uniforms to maintain operational continuity.
• Maintain boutique presentation and tidiness to deliver an exceptional client experience consistent with Dior image guidelines.
• Collaborate with sales and management teams to optimise product flow and support store initiatives aimed at operational excellence.

Qualifications

• Minimum three years' relevant retail or boutique operations experience, preferably within luxury fashion.
• Proven experience in inventory control, stock reconciliation and loss prevention procedures.
• Comfortable performing physically demanding tasks, including lifting stock and boxes.
• High attention to detail with a methodical, control‑focused mindset and ability to work accurately under pressure.
• Strong teamwork and communication skills; reliable and professional presentation in line with Dior standards.

Skills

Experience

Minimum three years of boutique or retail operations experience, ideally within a luxury fashion environment, with hands‑on responsibility for inventory control, cashiering and BOH processes.

Education

Secondary education (high school) required; diploma or certificate in retail management, commerce or a related field is desirable.

Benefits

Generous staff discount; annual bonus and incentives; three Wellness Day entitlements per year; internal career progression and development opportunities within the LVMH Group; structured onboarding and ongoing training programmes; access to Employee Assistance Programme.

Culture

Dior cultivates a creative, craftsmanship‑led culture rooted in French heritage and couture savoir‑faire. The Maison emphasises talent development, excellence in client service and a collaborative environment that supports professional growth within the wider LVMH group.