Boutique Manager

Location FrankfurtHesseGermany
Type Full-Time
Seniority Manager
Posted ✦ Today
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Christian Dior Couture seeks a Boutique Manager in Frankfurt (Goethestraße) to lead sales, clienteling and boutique operations.

Overview

Christian Dior Couture is the couture and ready-to-wear arm of the Dior house, renowned for exceptional craftsmanship, creativity and heritage. As part of the LVMH Group, the Maison operates an international network of boutiques and offers structured career development, cross-brand mobility and access to Group-wide learning resources.

Role & Responsibilities

  • Lead, recruit, coach and retain a high-performing boutique team; implement individual development and succession plans.
  • Drive sales and profitability through KPI monitoring, sales reporting and targeted action plans to achieve boutique targets.
  • Develop and execute client acquisition, retention and clienteling strategies; build and maintain a qualitative customer network.
  • Oversee retail operations and compliance with company policies, inventory controls and back-office organisation to optimise stock levels.
  • Ensure premium floor experience and in-store merchandising standards; coordinate window displays and collaborate with Visual Merchandising.
  • Collaborate with Retail Director and Head Office functions (Buying, CRM, HR, Training) on events, trunk-shows and boutique development.

Qualifications

  • Minimum 5 years' experience in luxury retail or a comparable field in a management position.
  • Proven ability to manage P&L-related tasks: financial reporting, budgeting and KPI-driven action planning.
  • Strong leadership and interpersonal skills with a track record of developing and motivating teams.
  • Excellent communication skills and a demonstrable commitment to exceptional customer service.
  • Deep appreciation of luxury fashion, commercial acumen and business-driven mindset.
  • Fluent in German and English; additional languages are an advantage.

Skills

CRM KPI analysis Clienteling Visual merchandising Stock management Financial reporting and budgeting Team recruitment and development Event coordination Retail operations Customer service excellence

Experience

At least 5 years' proven experience in luxury retail management or in a closely comparable environment, including people management, sales leadership and KPI-driven boutique performance.

Education

Bachelor's degree or equivalent in business, retail management, fashion or a related field preferred.

Benefits

Holiday entitlement of 6 weeks per year; Lunch benefit of 100 € net per month; Public transportation support of 100 € net per month; Additional day off on birthday; Access to Corporate Benefits; Special employee conditions after successful completion of probation; Referral program bonus; Opportunities for further training and development; Career opportunities within the LVMH Group.

Culture

The Maison fosters a culture of creativity, excellence and respect for artisanal savoir‑faire, reflecting Dior's couture heritage. Working within the LVMH ecosystem emphasises international collaboration, professional development and mobility across luxury brands.